Commercial Printing Customer Service Representative
Full Time • Chantilly
Benefits/Perks
- Competitive Compensation
- Paid Time Off
- Career Growth Opportunities
Job Summary
Commercial printing experience a must. This industry is demanding with skills as a multi-tasker being very important. It requires a little of everything to include fixing a customer's file for print, talking to customers on the phone or running some of the print or bindery machines in the production area.
Responsibilities
- Work directly with customers, providing proofs, bindery and delivering jobs on time.
- Contribute in production meetings
- Be a team player
- Be a problem solver
Qualifications
- At least 3 years in print related customer service.
- Intermediate experience in Adobe Cloud, especially InDesign a major plus!
- Excellent verbal and written communication with customers and co-workers
Compensation: $45,000.00 per year
Company Culture
We believe that your business is our business and that if you succeed, we succeed. That philosophy is at the center of everything we do. It is why we work hard to deliver the highest-quality products and services on time and within budget. It is why we strive to provide all our customers with first-class service each and every day.
We love what we do. There is no greater satisfaction than delivering a finished product that helps our client reach their goals and objectives. Every day we take ownership of our customers' projects and see them through from concept to completion. It's an exciting and rewarding process.
Employment Opportunities
As a locally owned and operated company, we are committed to building long-term relationships with our customers and employees. That commitment is reflected in the way that we continuously invest in our people and technology.
We look for many qualities in the individuals we hire, among them a strong work ethic, a high level of organizational ability and effective interpersonal skills. In addition to an applicant's other qualifications, however, there is one attribute in particular we seek: the desire to provide a high level of customer service.
We can train people to work with technology, but to have a never-ending passion for achieving customer satisfaction takes a unique individual.
If these are qualities you possess, you will find a rewarding career with us. We offer competitive compensation, ongoing training and a dynamic work experience that is both challenging and rewarding. You will have every opportunity to grow with our company.